When you dial 911, every word you say matters. The line is designed to connect you with help in life-threatening situations, ...

GREENVILLE, S.C. (FOX Carolina) - A woman claims she was abandoned when she called Spartanburg 911 back in December to report a strange man lurking outside her home. Spartanburg 911 is apologizing ...

CROWN POINT, Ind. (WLS) -- The Lake County 911 Department in northwest Indiana fired one emergency dispatcher and suspended another after a man was found dead in a church seven hours after he called ...

911 operators ask too many questions. 911 operators are indifferent. 911 operators just need to send help now. Those are some of the misconceptions people have about dispatchers who respond to ...

You encounter someone collapsed on the sidewalk and quickly dial 911. Whether or not the operator instructs you on how to deliver cardiopulmonary resuscitation could mean life or death, especially if ...

A 911 dispatcher called an Ohio grandmother and told her she was "the dumbest person to call this police department on a repeated basis." Karen Clinton says she is something of a neighborhood watchdog ...

Phoenix residents calling 911 will now be asked if they need a behavioral health expert to respond to an incident rather than a police officer.

What the operator did next will melt your heart. — -- An elderly man who'd just returned home after months in the hospital said he was hungry, had no food and no one to turn to for help. So he ...

Jimma Reat was shot and killed when 911 ordered him back to road rage scene. April 4, 2012— -- A Denver man who called 911 to report a threatening road-rage encounter reluctantly followed a 911 ...

Chuck Potthast's son apparently found his body ... and he told the 911 operator his dad was bleeding heavily -- and didn't ...

Samantha Vincent is a 911 operator, and an ‘elf’ who’s busy getting letters ready for Santa to see. “Hey Santa, I’ve been ...