In the aftermath of a natural disaster, filing an insurance claim can be overwhelming. The Better Business Bureau is offering guidance to help consumers navigate the process and avoid common pitfalls.

Better Business Bureau (BBB) of Upstate New York office in Buffalo, N.Y. With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and ...

Responding to BBB complaints is a good business practice and encouraged as the right thing to do whether or not a business is BBB Accredited. Most non-accredited businesses cooperate with BBB by ...

Last month, the World Health Organization created its first Patient Safety Rights Charter. The document entitles patients to “timely, effective and appropriate care,” safe practices, and qualified ...

At 8:30 p.m. on a recent trip (9:30 p.m. Minneapolis time), I got to the car rental kiosk to pick up my car, which had a mark on it about the size of a quarter. I was too tired to take a picture of it ...

The Better Business Bureau advises homeowners to contact their insurer promptly after a natural disaster. Document all damage with photos and videos, and keep a detailed inventory of affected items.