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Change management is a multibillion-dollar industry built on the fundamental claim that most people dislike change, and that someone needs to manage that resistance. But after decades of ...

As we head into 2024, many of us will reflect on the year gone by and establish goals for the year ahead. While I could spend time listing New Year’s resolutions I have not implemented over the years, ...

For decades, public managers and CIOs have spoken of “managing change.” They designed workshops, built communication plans and rolled out initiatives with clearly defined beginnings, middles and ends.

“The answer is that it depends. If leaders don’t embrace change, DEI could die,” Dr. Sandra Upton, founder and chief DEI strategist with Upton Consulting Group, said in our interview. Dr. Upton has ...