SAN FRANCISCO (KGO) -- Whether you're locked out of your Facebook account or trying to rebook a flight, your instinct might be to call customer to fix your problem -- but as experts warn, the person ...

When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went searching online for a customer service number. Instead, the New Jersey woman ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Criminals are using fake customer service phone numbers to trick holiday shoppers into handing over personal and financial data. Here’s how it works: You have a question about a purchase, so you ...

"The fake customer service scam has probably been going on for at least a year, not necessarily as it relates to Cash App, but to many other companies," said Lori Wilson, President and CEO of the ...

SEATTLE — To gain your confidence, con artists lie about who they are. They impersonate IRS agents, debt collectors, bankers, Social Security Administration employees, and law enforcement. These days, ...

Mitchell Grant is a self-taught investor with over 5 years of experience as a financial trader. He is a financial content strategist and creative content editor. Amy is an ACA and the CEO and founder ...