Empathy can be measured accurately when we match the measurement method to the specific aspect of empathy we want to understand.

Empathy training programs that include practice and feedback tend to be most effective. Experiences such as travel, learning sign language, and pet ownership may also train empathy. There are no ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Let’s be honest: People are tired. Tired of change. Tired of corporate jargon. Tired of ...

Peter Ross is the CEO and cofounder of Senior Helpers, a leading national non-medical in-home senior care franchise. Empathy is often misunderstood in business. It's too easily dismissed as a “soft ...