Have you ever felt trapped between the limitations of basic spreadsheets and the steep costs of professional CRM software? Imagine if you could bridge that gap—transforming a tool you already know, ...

What if the perfect Customer Relationship Management (CRM) system was already at your fingertips, no expensive software, no steep learning curve, and no coding required? Imagine transforming the ...

CRM systems typically have a built-in reporting engine, and some are pretty amazing considering they’re driven entirely by browser-based wizards. Most systems have some sort of dashboard system that ...

Chitiz Agarwal aka Kumar is a Salesforce.com evangelist with 14 yrs of IT experience. He is the founder and CEO of Techila Global Services. Customers were, are and will always be at the heart of any ...

A business that retains its client base can often mean much more than expansion and earnings alone. Some experts may emphasize revenue when considering longevity, but a high-quality company is hardly ...