Sick of slow, expensive, or unreliable internet service? You probably are. Internet service providers (ISPs) came second to last in a study of customer satisfaction by industry in the US last year.

Joe Supan is a senior writer for CNET covering home technology, broadband, and moving. Prior to joining CNET, Joe led MyMove's moving coverage and reported on broadband policy, the digital divide, and ...

Can T-Mobile's home internet service meet your household's broadband needs? Let's look at what makes this internet service provider different. Since the debut of its home internet service years ago, T ...

Switching internet providers can feel like a real chore, but there are a myriad of reasons why you may not be happy with your current ISP and considering a change. Perhaps your so-called high-speed ...