There's a surefire way to seem smarter and be more likeable among your co-workers and bosses, says Harvard University associate professor Alison Wood Brooks: Actively listen to what they're saying.

As more of us navigate the challenges of remote work, where communication often happens through a screen, one critical skill is becoming a lost art: deep, intentional listening. Whether on Zoom calls ...

Constant availability at work keeps attention on constant alert, much like new parent vigilance, draining judgment, focus, ...

Whether we're sitting in a meeting, hearing our partner tell us about their day, or catching up on our favorite podcast, we may think of listening as a passive activity. In these scenarios, the person ...

Emotional intelligence in the workplace has become a key part of mainstreaming organizational effectiveness and can help individuals get ahead. In fact, there is evidence that emotionally intelligent ...