"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

Unbelievably, the average business uses 897 different applications to run its day-to-day operations. But only 29% of ...

Microsoft plans to move further into the customer relationship management software market with a new desktop tool slated to ship later this year. The tool, called Outlook 2003 with Business Contact ...

Microsoft is due to improve the hosting capabilities of its customer relationship management application with the global release of a new version of its Dynamics CRM 3.0 software Monday. The vendor is ...

Software manufacturer Ask Software Solutions announced today the addition of Q-Project to its XRM application suit for Microsoft CRM, offering organizations powerful tool to schedule projects' tasks ...

Cisco starting Monday is set to offer a tool to help small and midsized businesses use Microsoft CRM software in combination with a Cisco IP communication system. Cisco starting Monday is set to offer ...

Microsoft announced Tuesday that it has reached an agreement to acquire Parature, a cloud-based provider of customer-service capabilities that will complement Microsoft's Dynamics CRM application.

You're currently following this author! Click to unsubscribe from email alerts. Salesforce CEO Marc Benioff isn't shy about publicly bashing Microsoft, his biggest competitor in enterprise software.