Posts from this topic will be added to your daily email digest and your homepage feed. is The Verge’s executive editor. He has covered tech, policy, and online creators for over a decade. People ...

Dear John: You are my last resort. I am trying to get a refund from Optimum/Altice. I have attached paperwork regarding all of my efforts. My daughter and I are on the account together. While she was ...

The New York Knicks' playoff bandwagon has Optimum customers back on board. The cable provider and MSG Networks agreed to a new carriage deal on Saturday, ending the cold war between the two sides ...

New York-area fans of the Knicks, Rangers, Devils and Islanders who pay for Optimum's TV service have started 2025 without access to their favorite teams. Eli covered the latest in the ever-changing ...

If you’re a cable customer, over time, equipment breaks and you need to replace it. Other times, a box might be outdated, so you exchange it for a newer cable box. Cable providers will usually give ...

This story was first published on Feb. 6, 2020. After Optimum announced higher prices last month, I vowed to find another option. Our monthly Optimum bill for triple-play service of cable, telephone ...

WEST MILFORD — A flood of grievances over what residents are calling spotty cable and internet service is pushing the mayor to dedicate a portion of the town’s website to fielding complaints for ...