Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to ...

It’s officially illegal to publish fake, AI-generated product reviews. Sweeping changes to Federal Trade Commission (FTC) guidelines aimed at cleaning up the polluted, confusing world of online ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. CES is “the most powerful tech event in the world,” with its preview of the most coveted ...

Theoretically, the feature is a useful tool that helps consumers quickly decide what products to buy. But the appearance of these summaries underscores the pitfalls of relying on generative AI: ...

Consumers have many choices today. Whether it's the latest tech gadget, trendy clothing, or a new skincare product, potential buyers often need help making informed decisions. This is where ...

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In the world of e-commerce, African consumers are increasingly reliant on online reviews to make informed purchasing ...

Whether they’re buying online or in a store, more shoppers rely on review content to help them make smart decisions on almost any purchase. Shopping for a new car? Face cream? Yoga mat? Rechargeable ...

Fake product reviews have lured millions of consumers into spending more on low-quality goods, but falling for the deceptive praise can be avoided, according to a new research paper. But a working ...

With Mozilla’s takeover of the online service Fakespot, a new security feature will soon find its way into the Firefox browser. With “Review Checker”, Firefox users will in future be able to check ...