Alecia Reid is an award-winning, Emmy-nominated reporter for CBS News New York. She is a sustainability and social justice advocate; passionate about giving a voice to people who may not otherwise be ...

Monday is the first weekday for Phase 1 of the MTA's new Queens bus network redesign. The changes come after more than five years of extensive planning. More than 800,000 Queens bus riders are ...

Due to the recent snowstorms, the MTA Queens Bus Network Redesign post-implementation survey has been extended through Friday, March 6, said Community Board 12. Queens bus routes were redesigned last ...

Just two weeks into its first phase of implementation, the sweeping redesign of the Queens bus network appears to have been well received by many borough commuters. Bus riders, transit advocates and ...

The Metropolitan Transportation Authority (MTA) on Monday launched its new Customer Ambassador program, an initiative designed to enhance the rider experience once the Queens bus network redesign ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. QUEENS, N.Y. (PIX11) — Commuters are always ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. KEW GARDENS, Queens — It’s been more than 60 ...

The Queens bus network redesign will start this summer, the MTA announced Thursday. Phase one will launch on Sunday, June 29, and phase two will begin on Sunday, Aug. 31, the MTA said. The redesign, ...