A major census of the design industry by the AIGA aims to help make it more diverse. In 2014, when Antionette Carroll was tapped to lead a task force on inclusivity for the AIGA–the professional ...

A district court recently refused to exclude testimony regarding consumer surveys conducted by a design patent expert, holding instead that the consumer surveys may be probative of how an ordinary ...

One possible explanation for the variability in estimates across the different nonprobability samples is the range of methods that online sample vendors employ. They differ on recruitment, weighting ...

Are you planning on running a survey as part of a research study or your thesis work? Do you have a consent form that you need to incorporate and have participants agree to before proceeding? Do you ...

Restaurants are a notoriously difficult business to own or operate. Not only is it a relatively capital and employee-intensive business, restaurants are also highly regulated, low margin and in most ...

Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. This article is more than 7 years old. There are many places ...

As many readers know, it’s survey season for ENR. And ENR’s 10 Regional Editions are well into it, with our our annual Top Design Firms and Top Contractors online surveys now live and ready for ...

SAN FRANCISCO — Electromagnetic compatibility (EMC) and signal integrity (SI) design requirements for printed circuit (pc) board design are frequently conflict, according to the majority of ...

Park benches, well-maintained lots, planters full of bright flowers, lamp posts — these are public space design features that we often think of as perks, and maybe even beneficial to our physical and ...

To use your CX program as a customer engagement tool, each survey goal and each survey item should answer the question: What am I really asking? While a customer will never see this question, they ...