Verizon snagged the top spot among customer care satisfaction, according to a new J.D. Power and Associates survey, and did especially well in resolving problems in one contact. Overall ...

Lastly, joining the two subscriptions together will also give customers access to what Verizon is calling "Priority Care," ...

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Subscribers who have both Verizon mobile and home internet will receive premium customer care, including personalized greetings and expedited assistance when contacting support via phone or live chat.

Verizon is offering a new bundle deal with a $15/month discount for customers who link their Verizon mobile and home internet accounts. The company is also offering "premium customer care ...

and Verizon doesn’t reduce the device offers available to these segments like some other carriers do. Mobile + Home customers will receive premium customer care, including personalized greetings ...

TROY, Mich.--(BUSINESS WIRE)--Overall wireless customer care satisfaction has decreased for the first time in two years, according to the J.D. Power 2025 U.S. Wireless Customer Care Study SM ...