Top three retailer accelerates digital development and integration of digital and physical channels to meet consumers' changing behavior and deliver superior customer service experiences BURLINGTON, ...

Developed exclusively for Baird & Warner, the assistant resolves about 90 percent of agent inquiries within minutes, ...

In recent years, one of the most exciting and fastest-growing areas of AI innovation has been the field of AI-powered virtual assistants. This includes both well-known consumer devices like Amazon’s ...

Philips has spent the better part of the last year racking up partnerships and acquisitions focused on improving remote healthcare options and the patient experience—and it’s showing no sign of ...

What Microsoft was working on with Bing Chat has evolved into something much more – Windows Copilot. Copilot is an AI-powered virtual assistant, much like Google Assistant on the Pixel, except with ...

The virtual assistant industry is entering a new phase as artificial intelligence (AI) becomes central to how virtual assistants support businesses worldwide. Instead of spending hours on manual tasks ...

As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience, writes Susan Foulds. In the ever ...

There's a growing number of trained professionals who provide administrative services almost entirely online. The COVID-19 pandemic put a significant sector of the workforce online through Zoom calls ...

Hampshire and Isle of Wight Constabulary and Thames Valley Police have become the first forces in the country to trial a ...

Ohio is rolling out Eva, an assistant powered by artificial intelligence that was built to help county election officials navigate the state’s election rules in seconds.