Currently we use a mishmash of an old version of Epicor, Clientelle, emails, and spreadsheets to maintain inventory, keep track of customers, distributors, purchase orders, and RMA ...

As the Novel-Coronavirus (“COVID-19”) continues to cause disruption to every aspect of society, the business world and the economy-at-large, nearly every country, state and county has issued unique ...

As CEO of Affinity, Ray’s goal is to bring relationship intelligence to the world because every opportunity begins with a relationship. CRM has become the largest enterprise software category in the ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Are you a salesperson, a customer service rep or a marketing ...

Microsoft is taking the wraps off a new sales app on June 16 that it's branding as "Viva Sales." (More on the odd branding part of this later.) Viva Sales is a CRM "companion" app that is meant to ...

Robert Malone fills out four repair tickets every month for his studio apartment at NYCHA’s Brownstones — buckling walls, a rotted window frame, cracks in the ceiling, a crumbling subfloor in the ...