Facing margin pressures, increased industry regulations and the need to enhance guest satisfaction to drive traffic, restaurant operators and executives from Pizza Hut, HMSHost and Stacked Restaurants ...

Rachael Brassey is the global lead for people and change at PA Consulting. In recent years, many companies have turned to artificial intelligence-driven workforce management tools to streamline and ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Industry's #1-rated workforce management solution is now a part of ADP's leading payroll and HCM platformsOffers one clear, global workforce view for organizations managing people across different ...

Managing a workforce is a challenging task. The traditional methods of managing a workforce may appear tedious in the current times. However, the development of workforce management software has ...

00:00 In this week’s CCJ Tech Shorts, we’ll take a look at Motive’s and Fleetworthy’s latest additions to their platforms and more. 00:19 Motive has rolled out a set of new workforce management tools ...

Six years ago, the Children's Nebraska health system had no single source of truth when it came to scheduling. Children's Nebraska was growing by 10% per year from a provider standpoint, and at that ...

Call Center Magazine: What is Workforce Management? Is workforce management software more than just fancy scheduling software? Michael Williams, director of marketing, GMT: The definition of Workforce ...

Gigwalk, a mobile work marketplace that pairs businesses with workforces, announced a new suite of mobile work tools designed to help companies manage and scale local workforces, create mobile work ...

Inefficient tools, unhappy staff members, a shortage of workers, compliance concerns and soaring costs. Those workforce and operational challenges are a recipe for operational disarray for the ...

Before the pandemic, workforce and human capital management software and services were mainly used to track employee attendance and work. But with a more hybrid and gig-centric workforce, those tools ...

SYDNEY, Australia--(BUSINESS WIRE)--The leaders in the development of safe, integrated and efficient transport systems for the people of New South Wales, Transport for NSW has selected Alvaria WEM ...