American Airlines had a higher complaint rate, with six complaints per 100,000 passengers, while United Airlines recorded ...

That said, some in-flight meals are much better than others, as passengers have recently confirmed. A new survey by YouGov’s ...

When you're stuck on a long flight, the food and drink trolley coming around provides a welcome break. While most short-haul ...

The biggest airlines in the UK have been ranked by which ... on a flight from JFK airport, USA, to Milan, Italy which shared a slight change in quality. Though the quantity provided for as filling ...

“Bags fly free” was US carrier Southwest’s calling card. It was so important to the airline’s appeal that it trademarked the phrase. Now the slogan is gone. From May, almost all customers ...

Southwest Airlines just made another announcement that ... Frontier is the absolute worst. Adds Michael: Frontier is a horrible, terrible miserable company. I don't know why anyone even uses ...

"American Airlines takes customer feedback very seriously, and we were disappointed to see the findings of the Which? survey," a spokesperson said of the results A new survey of fliers’ biggest ...

North America-based airlines are going through major changes ... Those that made the site’s worst list are the airlines that simply don’t allow pets at all. These airlines include: It is ...

The airlines with the best and worst in-flight food and drink revealed - with Emirates and Ryanair on the list - From the king of the cabin kitchen to the carriers making a meal of things ...