Complaints about the calls have risen, and some older Americans have discovered that their Medicare accounts were already ...

The HHS Office of Inspector General has reviewed the effectiveness and activity of CMS’ fraud hotline, suggesting the agency issue written guidance for processing hotline complaints and upgrade its ...

Doug Wilmoth thought he was just checking his routine Medicare statement. Instead, he discovered more than $32,000 in charges ...

U.S. Sens. Maggie Hassan, D-N.H., and Dr. Roger Marshall, R-Kansas, have introduced the bipartisan Medicare & You Handbook Improvement Act, which is meant to ensure that when seniors assess their ...

The Centers for Medicare & Medicaid Services (CMS) has issued a Proposed Rule that would revise Programs of All-Inclusive Care for the Elderly (PACE) regulations. The Proposed Rule would require PACE ...

Having practiced pharmacy for many years, I often find myself talking to people about their Medicare prescription drug, or Part D, plans. People with Part D usually share their thoughts about a ...

A new report found nearly 10 states reported higher complaints of Medicare Advantage (MA) marketing, including complaints of seniors being misled about a plan’s benefits. The report (PDF), released ...

CMS sent a letter in 2016 to CareSource about network deficiencies in some of its Medicare Advantage plans sold in Kentucky and Indiana. The agency asked the company to fix the problems, including by ...

The projected number of standard nursing home surveys that would be completed in a year would fall about 12% under a Trump budget request that instead emphasizes complaint surveys. One byproduct of ...

CMS data reveals patient complaints against hospitals are rising sharply, illustrating oversight gaps and trust issues that demand CEO attention. Hospital leaders face a growing concern when it comes ...