Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to ...

It’s officially illegal to publish fake, AI-generated product reviews. Sweeping changes to Federal Trade Commission (FTC) guidelines aimed at cleaning up the polluted, confusing world of online ...

Amazon is rolling out a new generative AI feature that summarizes product reviews for customers. The feature, which the company began testing earlier this year, is designed to help shoppers determine ...

Theoretically, the feature is a useful tool that helps consumers quickly decide what products to buy. But the appearance of these summaries underscores the pitfalls of relying on generative AI: ...

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Consumers have many choices today. Whether it's the latest tech gadget, trendy clothing, or a new skincare product, potential buyers often need help making informed decisions. This is where ...

Consulting reviews or ratings while shopping online has become second nature for many consumers. Whether you’re browsing for an investment purchase like a new couch or looking for everyday items like ...

Fake product reviews have lured millions of consumers into spending more on low-quality goods, but falling for the deceptive praise can be avoided, according to a new research paper. But a working ...

With Mozilla’s takeover of the online service Fakespot, a new security feature will soon find its way into the Firefox browser. With “Review Checker”, Firefox users will in future be able to check ...