Next month will see the first of Salesforce.com’s 2010 releases with the launch of Spring ’10. Of the changes, a new interface will combine much of the old with an updated look and feel that is ...

Salesforce.com will be delivering a new user interface with its latest update. On Wednesday, Salesforce.com touted its next release---the company delivers three a year---and this update includes new ...

Innovation advances CXone Agent for Salesforce with digital channel elevation and enhanced agent experience “Today’s customers expect only the best from each and every brand they interact with, every ...

SugarCRM is hoping to gain inroads against its much larger rival Salesforce.com with a revamped user interface it says places emphasis on the needs of individual users, not business managers seeking a ...

Salesforce is 16 years old. And to look at Sales Cloud, its flagship web-browser-based CRM software, you would definitely know it. It just looked dated. That's why Salesforce is now introducing the ...

We've already seen Web-based desktops from the likes of Laszlo with its Webtop (see video) and from Sapotek with its Desktoptwo (see video) -- both of which pursue different models (the former, you ...