In India, call centre bosses allegedly sterilised female call centre agents without their knowledge between 2004 and 2008, according to Gurudas Dasgupta, a powerful trade unionist who has since passed ...
Five times in a row, the Rolling Stones would come to record here, in Boulogne-Billancourt, in this magnificent studio equipped to the highest standards and where the Beatles, Téléphone, Gérard Manset ...
The Madagascan rioters did not vandalise or compromise the activities of the largest call centres in Antananarivo. Will AI take care of it, quietly? Amazon, SFR, Meetic, Editis, Canal+, Carrefour ...
Seven2, formerly Apax Partners, has reportedly commissioned a French investment bank to sell its stake in Vocalcom, the star call centre software company, which has recovered well after a few ...
Threatened by AI, bots, a wait-and-see attitude and Klarna's ‘nonsense’, Teleperformance, TP, wants to believe in its future. Its managers deplore the undervaluation of its share price. Its French ...
Quel est le point commun entre TotalEnergies, Magali Berdah (Shauna Events), l'Antai, l'APHP ? Entre un fournisseur d'énergie, une agence d'influenceurs un peu sulfureuse, un groupe d'hôpitaux et la ...
The Vénus was managed by its founder Régine Denis, wife of a Paris music hall director, from 1975 to the 1990s. Like the Château d’Hérouville but smaller and located in south of Paris, this ...
‘Last Friday, at a works council meeting, the management of Teleperformance France presented its social partners with a transformation and reorganisation plan for France, and proposed a voluntary ...
Two million views in one year for a French independent film illegally distributed by Webedia (Boxoffice) on YouTube call for an attack by the producer. Manuel Jacquinet – co-writer and executive ...
Nous passons une grande partie de nos vies dans les transports, les métros, les bus. A Paris, la ligne 14 et son prolongement ont tout changé. Dans le RER, tout ne fonctionne pas bien. Mais à NYC, ...
Simone Hérault, Benjamin Huteau, des callbots et une plateforme CcaaS, voilà quelques-uns des outils et personnes qui se mobilisent à la SNCF, sur les quais et en voitures pour améliorer l’expérience ...
Apax Partners cède Opportunity à Omnes Capital et Anthony Dinis. Du cash dans les caisses de Vocalcom et une forme de liberté retrouvée pour un entrepreneur hors norme, voilà les rapides conclusions ...
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