Many vendors have introduced platforms to allow enterprises to adopt AI more rapidly through a simplified user interface.

To compete in a tight economy, businesses need to deliver consistent, end-to-end experiences that support customers from ...

How SA leaders are reshaping enterprise CX in the age of AIIssued by ConnectJohannesburg, 10 Dec 2025 Greg Jarvis, Head of Customer Success at Connect SA. South Africa’s customer experience (CX) ...

Visionary AI and cloud executive with proven record of building and scaling enterprise platforms to lead the next phase of ...

Most AI projects fail fast — except in CX. Here’s why customer experience teams are the ones actually closing the GenAI ...

BENGALURU, India, Dec ...

TELUS Digital, the global technology division of TELUS Corporation (TSX: T, NYSE: TU) specializing in digital customer ...

Toku reported a revenue of US$31.8 mil, US$28.8 mil and US$21.6 mil for FY2024, FY2023 and FY2022 respectively. For the ...

Thoma Bravo, a leading software investment firm, today announced that following the completion of its previously announced acquisition of Verint Systems, Inc. ("Verint") on November 26, 2025, it has ...

Kapture CX launched its inaugural CXclusive Series event, focusing on how Agentic AI is revolutionizing customer experience.

A fivefold spike in automated interactions is redefining what customer architecture needs to be. The window for experimentation is closing.

MetTel, a digital transformation and communications leader, is pleased to announce it received two global 2025 Fast Mode Awards for innovation: Operational Excellence Leader for its managed POTS ...