Survey shows homeowners choose Pros for digital convenience, AI-assisted communication and clear pricing—proving that ...

By adopting Zoom CX solutions capable of combining voice, chat and video in a single platform Cricut was able to dramatically ...

New York’s school cell phone ban earned top marks in a new state survey of school principals. Roughly 83% of schools reported “more positive classroom environments” and “better student engagement” ...

T-Satellite can get you service where cell towers can't reach. I went off the grid to test whether it actually worked. It is available for T-Mobile and other carrier customers. One of my favorite ...

A Schaumburg-based company is working rapidly on the improvement of AI phone attendants for other firms, beginning with the type of senior home care agencies that emphasize the need to get it right.

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

Jay primarily writes news and deals posts for Android Police. Before joining AP, he spent the past several years yammering on about the crazy world of Android for various tech outlets. Besides ...

Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a human on the other line is really what you need. With Best Buy's Techtober sale on the ...

A massive illegal electronic device network capable of crippling cell towers and jamming 911 calls across New York City was uncovered by the Secret Service — just as world leaders prepared to descend ...

Rock Island Arsenal, Ill.—Matt Nicholas’ transition from active-duty U.S. Navy Sailor to U.S. Army Civilian exemplifies the lasting influence of service, the strength of legacy, and the boundless ...

What do Benjamin Franklin and Steve Jobs have in common with people who are great at customer success? They are all polymaths — at least to some degree. People who are polymaths have a wide range of ...