Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

Unisys (NYSE: UIS) received two Gold Awards at the 2025 European Contact Centre and Customer Support Association (ECCCSA) Best Customer Experience Annual Awards. The company was recognized as "Best ...

Nithin Kamath, founder of Zerodha and chief executive, took to X to apologise for the outage of Kite during yesterday’s ...

The holidays are here – and for many of us, that means turning to online shopping to look for the best deals on Christmas ...

With the festive season upon us, many will doubtless be finding that Father Christmas has left them some Pandora jewellery in ...

Across major African cities, the hospitality industry is undergoing rapid transformation. Global travelers, high-net-worth clients, returning diaspora, and upwardly mobile professionals are demanding ...

Quiq reports that retaining customers is crucial for profitability. Effective strategies include personalizing communication, ...

Too many companies still ask customers to fill out surveys after an interaction—then call it a “Voice of the Customer” ...

ZS, a global management consulting and technology firm, announced today the acquisition of Torrent Consulting, a Salesforce ...

VDOT says crashes and disabled vehicles have been reported Monday on the icy road.