Some within the CRM giant balked, but Benioff prevailed ServiceNow’s dominant spot among IT service management (ITSM) platforms is facing its “most credible” threat to date, as longtime platform rival ...

The new integration closes the visibility gap exploited in most modern breaches by streaming real-time identity and access alerts directly into existing security workflows CHICAGO, Dec. 10, 2025 ...

ServiceNow customizations can deeply influence how an organization operates, especially when addressing industry-specific ...

ServiceNow NOW shares have plunged 25.4% in the past year, underperforming the Zacks Computer and Technology sector’s ...

Salesforce CEO Marc Benioff talked SaaS, AI, AI agents, cloud products and more on the company’s Q3 earnings call Wednesday.

A CMDB (Configuration Management Database) is a central repository that stores information about an organisation’s IT assets, ...

Software, the #1 global leader by market share in Data Resilience, today announced the Veeam App for ServiceNow, which helps organizations to integrate the management and automation of Veeam Data ...

Palo Alto Networks’ secure access service edge (SASE) service has been made available on the ServiceNow marketplace. The ...

A closer look at the AI-powered voice tool bringing speed, equity, and real-world usability to the enterprise. Accessibility ...

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

Start with services and outcomes, reuse standard building blocks and govern with pragmatic guardrails, CDW experts say.