Why is Avis asking its customer to pay $1,970 in rental car repairs when someone else wrecked it? Rescue investigates.

Discover key tips on Medicare Advantage plans and how to manage your healthcare needs effectively as you grow older.

An Airbnb host bills her vacation rental guest for damage nearly three weeks after checkout. Is that allowed and c Rescue ...

The Consumer Rescue advocacy team receives nearly daily requests for help from Zelle users who have made costly mistakes with the app. Unfortunately, most of these errors are not reversible as Zelle ...

These news articles are reports on the latest complaints the Consumer Rescue team has received from customers of Carnival Cruises (and our efforts to help).

Our consumer advocacy team is always here to help. Consumer advocate and reporter Michelle Couch-Friedman is the founder of Consumer Rescue.

Consumer Rescue's tagline is Fiascos and Fixes. That's because we receive tons of requests from travelers with tales of vacation fiascos. These tales are the most dramatic of the bunch and contain ...

These tales cover a variety of Airbnb problems that guests -- and sometimes hosts -- have brought to Consumer Rescue. We provide free mediation services.

Cruise ship passengers often contact Consumer Rescue to complain about a canceled cruise or port stop. Here are their tales and our teams's efforts to help.

Here’s what happens when things go wrong for travelers on the road, in the air, at hotels, and in vacation rentals. The Travel Troubles category at Consumer Rescue is a collection of real-life stories ...

These cautionary articles from our advocacy team's gift card scams file tell the stories of real victims of these crimes. Our goal is to promote awareness of the latest scams related to gift cards so ...