ServiceNow is positioning itself as "the AI operating system for the enterprise" through its new ServiceNow AI Platform, ...

The potential impact of US tariffs on the e-commerce industry is not a new topic. Back during Trump 1.0, the likes of Alibaba ...

Workday's Innovation Summit brought the issue of AI adoption front and center. But how does this line up with customer views?

Twelve years ago today it all began. At 9am PT/5pm GMT, diginomica went live for the first time. We’ve all travelled a long ...

AI agents are helping enterprises automate complex workflows, but success depends on thoughtful design and governance. Cameron Mehin of UiPath shares why controlled agency is key to balancing autonomy ...

Jon Reed has been building enterprise communities since 1995. These days, Jon is a roving blogger/analyst. He also advises vendors and startups on reaching today's informed enterprise buyer, now that ...