The American Journal of Managed Care

Patient Experience During a Large Primary Care Practice Transformation Initiative

Four years of practice transformation toward comprehensive primary care had little effect on patient experience. Objectives: To determine how the multipayer Comprehensive Primary Care (CPC) initiative ...
The American Journal of Managed Care

Patient Experience Midway Through a Large Primary Care Practice Transformation Initiative

Practice transformation toward comprehensive primary care slightly improved patient experience in 3 of 6 domains of care: access, provider support, and shared decision making. ABSTRACTObjectives: To ...