While there is widespread speculation that AI will drastically reduce customer service headcount, currently only 20% of leaders have reduced agent ...

Banks are struggling to integrate artificial intelligence into their operations, and one of the major stumbling blocks is ...

There are lots of well-crafted, wide-ranging, all-inclusive marketing definitions. A sampling: American Marketing Association (AMA): "Marketing is the process of planning and executing the conception, ...

It’s a question top of mind for many enterprise leaders as Agentic AI moves from concept to capability.

Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in ...

More than a salon, Bleached delivers a premium, connection-driven experience for professionals, entrepreneurs and ...

Not everyone will need your products or services. Learn how to pinpoint your target audience to properly identify and market ...

Netflix is driving the Hollywood end game, likely confident it can increase the value of IP, and fend off YouTube.

For many general managers, running a dealership feels like the pinnacle of a career in automotive retail. You’re steering ...

Despite the marketing sector’s focus on how AI can increase productivity and revenue, Horne emphasizes that human touch is ...

Jones Café, a beloved local staple in North Carolina, has announced that owners Burr and Chrystal Jones have reached an agreement to sell their well-known establishment. Effective December 15, 2025, ...