Rather than attempting to cover entire industries, a micro SaaS is designed to identify a specific use case or specialized need and act as the solution.

Bancolombia is known for its agile transformation, rapid product development, and commitment to financial inclusion. Its ...

Development marks a shift in an industry that has long been characterised by heavy paperwork and delays in claims settlement.

Gartner predicted four years a big decrease in Net Promoter Score use as a CX metric in 2025. But it's hanging around.

Dan Herbatschek’s new enterprise customer survey shows what CIOs, CISOs, and boards really want from AI in 2026: control, ...

Greece's Public Power Corporation (PPC) announced a major upgrade of its customer services, unveiling a new generation of digital applications, energy ...

XPENG UAE, represented by Ali & Sons, has officially opened its new flagship showroom in Abu Dhabi, marking a significant milestone in the brand’s expansion and coinciding with its first anniversary ...

Meta’s AI organization underwent tremendous change in 2025. After the disappointing debut of its flagship Llama 4 model, ...

Maruti Suzuki plans to localise battery production and critical EV components, expand charging infrastructure, and launch ...

The De'Longhi oil-filled radiator cost pennies to run and can be delivered to shoppers' doors in just a few hours if bought ...

A year is a long time in tech, and the same is true of IT sustainability. So here are some reflections on how the green IT ...

Taken together, these innovations amount to a sweeping cultural change, as well as process change for banks whose customer ...