The evidence that empathy can generate real business results is there—so why do so many leaders choose to ignore it?

Over-empathy occurs when a leader absorbs their team members’ emotions, experiences and performance. They cease knowing where ...

In research fields, empathy is “hot.” Psychologists and neuroscientists have published considerable ongoing studies in fields as far-ranging as aesthetic experience to sports to leadership. Certainly ...

Each year, more work becomes automated. That trend isn’t slowing down, which explains the rising anxiety around job ...

In the dynamic landscape of business, the role of a leader is multifaceted. At the core, the purpose of a leader is to provide clear direction, inspire their team towards a common vision, and ...

‘Soft skills’ often get a bad rap. Most of us think of them as secondary to our primary job functions. But to be an effective leader, we have to do the hard things including work on what we term soft ...

Have you ever judged yourself for making a mistake? Do you beat yourself up over things you regret? Has your inner critic told you that you are not smart enough, good looking enough or successful ...

The qualities of great leadership are being redefined. Nowhere is this more evident than in high-stakes industries like real estate, where emotions can run high and relationships are paramount. While ...

Empathy-based leadership is increasingly recognized as a valuable approach in the business world, where traditional strategic plans often fall short. By prioritizing empathy, businesses can ...