A growing number will happily outsource much of the process to artificial intelligence ( AI ). Chatbots offer a personal ...

Dive into PMax essentials, Amazon’s conversion insights, social audience building, and the dashboards that improve decisions.

Indian e-commerce platform Meesho received bids worth about 2.5 trillion rupees ($27.79 billion) for its $604 million initial ...

Artsy film critics are unlikely to be impressed by China’s micro-dramas. Even so, the roughly two-minute episodes, which cram soap-opera plots into a short-video format, are wildly popular. Watched ...

Etaily's latest investment round takes its total funding to $24 million as brands worldwide focus on the ecommerce ...

SoftBank-backed Indian e-commerce firm Meesho is doubling down on artificial intelligence and new business lines to expand its user base and move towards profitability, founder and CEO Vidit Aatrey ...

E-commerce was one of the earliest market opportunities of the internet age, and people have been shopping online for decades ...

Add articles to your saved list and come back to them any time. If you want an example of how early Black Friday sales started this year, take a look at July luggage. In October, the Melbourne-founded ...

Despite all the attention on customer experience, it’s been stuck in a rut. Agentic AI in CX has the potential to get it unstuck. In 2024, customer perceptions of CX quality in the US dropped to an ...

BIRMINGHAM/BLOOMFIELD TOWNSHIP — December is a popular time of year for gift giving, which many turn to e-commerce options such as Facebook Marketplace. To accommodate this trend in online shopping, ...