The predictive dialer software market is expanding as contact centers adopt automated dialing to improve real-time customer engagement, eliminate manual calling, and boost agent productivity through ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...

Zoho has announced a suite of new agentic AI features to be embedded in its enterprise products and services, including Zoho Mail, Zoho CRM, Zoho Recruit, and more. These AI agent-based features are ...

Is Zoho the face of India's digital self-reliance or a case of premature celebration? As the government embraces homegrown tech and critics raise flags on privacy, encryption, and ecosystem readiness ...

If your goal is to secure your customer’s data and enable efficient teamwork, you need to set up territories, roles and data sharing rules in Zoho CRM for proper data access. In this guide, we will ...

In early trading on Thursday, shares of Salesforce topped the list of the day's best performing Dow Jones Industrial Average components, trading up 1.4%. Year to date, Salesforce has lost about 26.4% ...

Helping businesses in the USA, UK, UAE, and India to streamline operations and achieve measurable growth withZoho solutions. Zoho centralizes the customer data and streamlines workflows. Businesses ...

As the hospitality industry rapidly evolves, the convergence of technology and customer experience has become more critical than ever. Among the innovations gaining momentum are interactive kiosks, ...

Google Ads added Zoho CRM as an official data source within its Data Manager, allowing advertisers to directly import customer and conversion data to power key campaign features. What’s new.