About EngageLab EngageLab is a world-leading AI-powered omnichannel customer engagement solution provider, uniting technology ...

HeroFlow, the Spokane-based technology firm focused on AI-driven customer communication, today announces an expanded ...

Newly released recordings of 911 calls show Texas residents and staffers at Camp Mystic caught up in the catastrophic ...

The notorious Scattered Lapsus$ Hunters gang, which famously targeted Salesforce users, is now targeting Zendesk users as ...

Scattered Lapsus$ Hunters targeted Zendesk users through more than 40 fake domains designed to steal credentials and install ...

Kashena Manuel is defending her daughter, Kiara Manuel, and newborn grandson after a hospital allegedly would not admit her daughter into the Labor and Delivery unit until she finished filling out the ...

The empty paper is looking directly at you. The cursor blinks with anticipation. Your home office is confined and cluttered, not sparking creativity. But it doesn’t have to be like that. Your graphic ...

I set the fans up on my desk (or kitchen table), then use them while working through the heat of the day. My reviews and ratings are based on criteria including power and cooling (how effectively the ...

"The report makes it clear: employee satisfaction and productivity are no longer just influenced by IT, they're powered by it," said Craig Flower, Chief Information Officer at Zendesk. "By building ...

Americans’ views of President Donald Trump’s job performance remain negative amid a flurry of activity from his administration on tariffs, immigration and public health, according to the latest NBC ...

A swanky standing desk or ergonomic chair are all good and well, but even the most diligent worker clocks in from the couch from time to time: That’s where a lap desk comes in. A good one is a marked ...