Whether you are a manager over a lot of people or only a handful — you want to be the best you can be. One way to assure excellence in management is to keep-up on building a system of management for ...

To be a great manager, invite feedback in form of their perspective on how you can help them perform, not about what you are good or bad at. Getting feedback at any point in your career is essential.

A good manager can be the make-or-break factor with retention. Here are some best practices for becoming a better manager and common mistakes to avoid. Managers are going to need to be flexible to ...

In this edition of The Playbook, we take a look at how financial pressures on employees are taking their toll on the workplace. Editor’s Note: Welcome to The Playbook Edition, a look at stories, ...

Eleven years ago, Tony Elkins took a Poynter training that changed the entire trajectory of his management career. “I was a different leader pre-Poynter than post-Poynter,” Elkins said of his 2013 ...

I recently had a tough talk with a robot named Bob. In a scenario in which I pretended to be his boss, Bob told me he wanted a raise. Sadly, there was no room for that in my imaginary budget. I told ...