Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

Unisys (NYSE: UIS) received two Gold Awards at the 2025 European Contact Centre and Customer Support Association (ECCCSA) Best Customer Experience Annual Awards. The company was recognized as "Best ...

We may earn a commission from links on this page. In a world that seems increasingly determined to keep us apart, we’re all bound together by at least one universal experience: the frustration of ...

The holidays are here – and for many of us, that means turning to online shopping to look for the best deals on Christmas ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. Another Black Friday ...

Quiq reports that retaining customers is crucial for profitability. Effective strategies include personalizing communication, ...

Too many companies still ask customers to fill out surveys after an interaction—then call it a “Voice of the Customer” ...

WASHINGTON, Dec. 10, 2025 /PRNewswire/ -- Next week is the last week to get holiday gifts and greetings in the mail by the recommended deadlines. Customer traffic at all Post Office locations has been ...

Over $100 million deal strengthens AppDirect's position as the leading B2B commerce platform, adding connectivity and mobility to its unified lifecycle management platform of AI, software, hardware, ...

Your guide to LinkedIn's tools, strategies and best practices. Updated with info about the new reserved ad format and the ...