Subtle issues in tone, pacing, phrasing, body language or focus can quietly erode trust and make pitches feel less convincing ...

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“I think the sales pitch starts with the guy to my right. We’ve talked about many players and what they’ve said about Jordi and his staff. I think that’s a huge sales pitch.

Sales pitches are more likely to be resisted in private settings, such as homes or exclusive lounges, due to increased psychological reactance—a response to perceived threats to personal freedom.