WATERTOWN, Mass., November 11, 2025--(BUSINESS WIRE)--Konovo, a technology-first healthcare intelligence company, today announced Survey Studio, a new product that helps organizations design and ...

In 2014, when Antionette Carroll was tapped to lead a task force on inclusivity for the AIGA–the professional organization for designers–she found that the organization’s primary reference materials ...

One possible explanation for the variability in estimates across the different nonprobability samples is the range of methods that online sample vendors employ. They differ on recruitment, weighting ...

Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. This article is more than 7 years old. There are many places ...

Are you planning on running a survey as part of a research study or your thesis work? Do you have a consent form that you need to incorporate and have participants agree to before proceeding? Do you ...

To use your CX program as a customer engagement tool, each survey goal and each survey item should answer the question: What am I really asking? While a customer will never see this question, they ...

Park benches, well-maintained lots, planters full of bright flowers, lamp posts — these are public space design features that we often think of as perks, and maybe even beneficial to our physical and ...

A district court recently refused to exclude testimony regarding consumer surveys conducted by a design patent expert, holding instead that the consumer surveys may be probative of how an ordinary ...