WATERTOWN, Mass., November 11, 2025--(BUSINESS WIRE)--Konovo, a technology-first healthcare intelligence company, today announced Survey Studio, a new product that helps organizations design and ...

In 2014, when Antionette Carroll was tapped to lead a task force on inclusivity for the AIGA–the professional organization for designers–she found that the organization’s primary reference materials ...

One possible explanation for the variability in estimates across the different nonprobability samples is the range of methods that online sample vendors employ. They differ on recruitment, weighting ...

Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. May 25, 2018, 05:42pm EDT Jun 28, 2021, 01:21pm EDT This ...

Qualitative surveys can provide valuable real-world insights that enable better business decisions. However, if the surveys are poorly conceived and constructed, the data will be unhelpful and ...

To use your CX program as a customer engagement tool, each survey goal and each survey item should answer the question: What am I really asking? While a customer will never see this question, they ...

Park benches, well-maintained lots, planters full of bright flowers, lamp posts — these are public space design features that we often think of as perks, and maybe even beneficial to our physical and ...

The deans of more than a dozen architecture schools including the Harvard Graduate School of Design, Rice Architecture, and Taubman College of Architecture & Urban Planning at the University of ...