The call center is open from 8 a.m. to 5 p.m. Monday through ... Waiving late fees and suspending water meter lock-offs for those unable to make timely payments on their utility bills is one ...

Could not, because the city of Bedford’s water meter boxes outside are now off limits to homeowners. “They now have this lock on it that only the city has keys to,” said Dickens. The city ...

If you are unable to access your property’s shut-off valve, you will have to open the nearest city water meter box. To do this, you need a water meter key. The tool consists of a handle and two ...