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  1. ITIL service catalog guide: ITSM examples and templates

    Sep 10, 2025 · Build an ITIL service catalog with ITSM templates and examples. Follow best practices to improve service request management and deliver efficient IT services.

  2. 7 steps to create/build ITIL service catalog [Infographics]

    Learn how to build an ITIL service catalog in 7 steps. Our infographic covers all essentials to help streamline your IT service management. View now!

  3. ITIL service catalog software with templates - ManageEngine

    ServiceDesk Plus ITIL service catalog software offers custom templates, SLA auto-assign, no-code automation, and multi-stage approvals for request management.

  4. Definition of service catalogue - ManageEngine

    A service catalog is a centralized database of accurate information on all the IT services offered by an organization's IT department.

  5. ITIL service request vs incident: Key process & examples

    Sep 10, 2025 · A service catalog provides complete visibility into the various services a user can avail. IT teams can create custom service request templates with sections and resource …

  6. 5 key steps to design an effective IT self-service portal

    In this white paper, we discuss various steps to build an effective IT self service portal with a service catalog specific to the education industry. Throughout the white paper, we analyze …

  7. Service Catalog - ManageEngine

    To ensure smooth service deliveries across products, set up the Service Catalog with clear categories, templates, SLAs, workflows, and notifications. All services and products on the …

  8. Service category: How to configure service categories list

    To access the Service Category configuration page, go to Admin > Service Catalog > Service Categories. The Service Categories list view page lists all the IT Services and the Business …

  9. Service level agreements (SLA) | Service catalog - ManageEngine

    The services can be assigned with specific SLAs thereby setting a due by date for the service requests, using service catalog service level agreements.

  10. IT service desk self-service portal - ManageEngine help desk

    Reduce service desk burden and boost IT productivity - Showcase your IT service catalog in the self-service portal and allow users to pick and choose required services easily.