
ITIL service catalog guide: ITSM examples and templates
Sep 10, 2025 · Build an ITIL service catalog with ITSM templates and examples. Follow best practices to improve service request management and deliver efficient IT services.
7 steps to create/build ITIL service catalog [Infographics]
Learn how to build an ITIL service catalog in 7 steps. Our infographic covers all essentials to help streamline your IT service management. View now!
ITIL service catalog software with templates - ManageEngine
ServiceDesk Plus ITIL service catalog software offers custom templates, SLA auto-assign, no-code automation, and multi-stage approvals for request management.
Definition of service catalogue - ManageEngine
A service catalog is a centralized database of accurate information on all the IT services offered by an organization's IT department.
ITIL service request vs incident: Key process & examples
Sep 10, 2025 · A service catalog provides complete visibility into the various services a user can avail. IT teams can create custom service request templates with sections and resource …
5 key steps to design an effective IT self-service portal
In this white paper, we discuss various steps to build an effective IT self service portal with a service catalog specific to the education industry. Throughout the white paper, we analyze …
Service Catalog - ManageEngine
To ensure smooth service deliveries across products, set up the Service Catalog with clear categories, templates, SLAs, workflows, and notifications. All services and products on the …
Service category: How to configure service categories list
To access the Service Category configuration page, go to Admin > Service Catalog > Service Categories. The Service Categories list view page lists all the IT Services and the Business …
Service level agreements (SLA) | Service catalog - ManageEngine
The services can be assigned with specific SLAs thereby setting a due by date for the service requests, using service catalog service level agreements.
IT service desk self-service portal - ManageEngine help desk
Reduce service desk burden and boost IT productivity - Showcase your IT service catalog in the self-service portal and allow users to pick and choose required services easily.