What does it take to lead with clarity in a rapidly changing financial services landscape? In this episode of Leadership Unscripted, Ashok Vaswani, MD and CEO, Kotak Mahindra Bank, speaks with Pratik Shah, Partner and National Leader – Financial Services, EY India, about taking opportunities early, staying adaptable, and leading teams through transformation across global markets. He shares perspectives on customer-first thinking, India’s digital public infrastructure, and how AI will reshape the